Customer system

Customer accounts, shipment updates and system integration

Contact VSPEED to request an account, check shipment progress or discuss connecting transport data to your business system. We use our own system to manage orders and operational records, and confirm the available features and permissions for your needs.

Short answer

Frequent shippers can request a business account and confirm access to ordering, shipment updates and documents. For goods delivered by VSPEED, customers can check the delivery lorry’s location through VSPEED before delivery. API integration for orders, updates and billing can be assessed on request.

Place and manage transport orders from one login

VSPEED records transport orders in its own system. Business customers can ask the team to set up an account to manage cargo, collection and delivery details, with packing lists or invoices where needed. Available features depend on the permissions enabled for the account.

Who it is for: business and repeat-shipment customers
What it holds: point-to-point, cross-border and repeat-route transport orders
What you provide: cargo, addresses and timing, plus PL or invoice

Ask the team to set up access

Shipment tracking

Follow the shipment by its operating stages

Use your shipment reference to ask whether cargo has been collected, is in transit or has been delivered. Updates reflect operational records, such as collection, customs clearance, dispatch and proof of delivery. The information available depends on the shipment service and account permissions.

What you can check: collection, transit, checkpoint, delivery and POD stages
How it updates: as the shipment moves through VSPEED's own operation

Ask about shipment tracking

Fleet GPS

See your delivery lorry’s location before delivery

For goods delivered by VSPEED, customers can check the specific delivery lorry’s location through VSPEED before delivery. This helps you arrange staff to receive and unload the goods. GPS on our own fleet also helps the team plan routes and follow deliveries.

For goods delivered by VSPEED; lorry location covers the road journey
Before delivery: check the lorry’s location through VSPEED and prepare to receive your goods
Note: vehicle location is not shipment status — status comes from operating stages

Enterprise API

Connect order and status data to your system

If your company uses an ERP (enterprise resource planning) or TMS (transport management system), you can discuss API integration with VSPEED. An API lets systems exchange information such as orders, shipment updates and bills. Share your system name and the data you want to exchange so the team can assess feasibility and scope.

What can connect: order, shipment-status and billing data
How to start: contact the team to scope it against your ERP or TMS

Ask about API integration

Why it matters

From overseas freight to warehousing, distribution and cross-border road transport

VSPEED arranges overseas sea and air freight, customs clearance, warehousing, local delivery, distribution and cross-border road transport. After arrival, goods can go straight to your destination or into storage, then be sorted and delivered in batches to shops and customers. We also arrange Malaysia–Singapore road transport. Tell us where your goods start, where they need to go and how you want them delivered.

Overseas freight Malaysia–Singapore transport Warehousing & distribution Solutions

FAQ

Does VSPEED have a customer login to place orders online?

Contact the team to request a business account and confirm whether online orders, shipment updates and document access are available for your operation. Features depend on the permissions enabled for the account.

Can I track my shipment with VSPEED?

Contact the team for an update, or confirm whether tracking is enabled for your account. Updates may include collection, transit, customs clearance, dispatch and delivery, based on the records for that shipment.

Is the fleet GPS-tracked, and can I see the truck's location?

Yes. For goods delivered by VSPEED, you can check the specific delivery lorry’s location through VSPEED before delivery. Our own fleet uses GPS. Customs clearance and delivery completion are confirmed by the relevant shipment records.

Can VSPEED integrate with our ERP or TMS by API?

You can request an assessment. Share your ERP or TMS name and the order, shipment or billing data you want to exchange. The team will confirm feasibility and scope before arranging integration.

Can VSPEED handle overseas freight, warehousing and onward delivery?

Yes. VSPEED handles overseas sea and air freight, customs clearance, warehousing, local delivery, distribution and cross-border road transport. Goods can be stored and sorted before delivery in batches to shops or customers. The team will confirm your transport arrangements and which orders and records are available in your account.

Want a login or an integration?

Tell us what you ship and the collection and delivery locations. For integration, also share your system name and the information you want to exchange. The team will confirm account access and assess the connection.

Talk to VSPEED